Privacy Policy
We are committed to protecting the privacy and security of your personal information. This Privacy Policy describes the types of personal information we may collect, how we may use this information and when (under certain circumstances) we may disclose this information. This Privacy Policy also details the steps we have taken to secure your personal information.
By visiting our Website, you agree to the terms of this Privacy Policy. We are not responsible for the content on, or privacy practices of, any other website to which our Website links or that links to our Website.
Information Collection
Kaufman Realty & Auctions, LLC, Kaufman Realty & Auctions WV, LLC, and Kaufman Auctions (collectively, “Kaufman”) collects both personally identifiable information and non-personally identifiable information. A list of examples of such information includes, but is not limited to, name, shipping and billing addresses, phone number, email address, credit card information and customer preferences data. Examples of how we may collect such information from you includes the following:
• Registration and Checkout. Before using certain parts of our Website or bidding on items, you must complete a Bidder Account. When registering, you will be prompted to provide certain personal information, including but not limited to, your name, shipping and billing addresses, phone number, email address, and credit card information. These kinds of information are used for billing purposes, invoice fulfillment, communication with you about your invoice and this Website, and for internal marketing purposes. There may be instances, such as severe weather, that we will use the personal information to contact you.
• Email Addresses. Some areas of our Website allow you to enter your email address for purposes including, but not limited to, completing a Bidder Account on our Website. A valid email address is required in order to communicate important notifications throughout the bidding and payment process.
• Mobile Phone Numbers. A mobile phone number is not required on our Website. However, if you would like to utilize the mobile text (SMS) notification feature, you will need to enter your mobile phone number in your Bidder Account and opt in to “Send text alerts”.
• Cookies. Cookie technology is used throughout our Website and we may obtain certain types of information when your web browser accesses our Website or advertisements and other content served by or on behalf of our Website. A cookie is a small removable data file that is stored by your web browser on your computer. Cookies are used to provide customers with tighter security and customized content.
Information Use
We may share, aggregate or summarize non-personally identifiable information regarding our customers with partners, advertisers or other third parties.
We may share information with companies that provide support services to us (such as a printer, mailing house, fulfillment company or web host) or that help us market our products and services. These companies may need information about you in order to perform their functions. These companies are not authorized to use the information we share with them for any other purpose.
We will use your personal information to communicate with you about your bidding activity, payment of invoices, current and upcoming auctions, and other matters relating to our Website.
We may be required to disclose such information in response to subpoenas, court orders, requests from law enforcement officials, or if we are otherwise required to disclose such information by law.
Protecting Your Information
We have taken measures to guarantee that your invoice and credit card information are safe and secure. Regardless of these efforts, no data transmission over the Internet can be guaranteed to be 100% secure. Therefore, any information you transmit to us is sent at your own risk.
Credit card information is captured and sent to a third party payment processing company which itself keeps credit card information secure. Credit card information is not stored on our server in any form. We and/or the third party payment processing company reveal only the last four digits of your credit card numbers when confirming an order. We and/or the third party payment processing company transmit the entire credit card number to the appropriate credit card company during order processing.
It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.
Opt Out/Corrections
Upon your request, we will (a) correct or update your personal information; (b) stop sending emails to your email address; and/or (c) disable your Bidder Account to prevent any future purchases through your Bidder Account. You can make these requests by submitting your request to Kaufman’s Customer Support department at https://www.kaufman-auctions.com/support/contact/.
Offline Collection, Use and Disclosure of Information
The majority of information that we collect is obtained through our Website, and this Privacy Policy applies only to that online collection of personal information. We also collect information offline, where we also try to protect the privacy of your personal information. One example involves someone calling us to ask questions. When someone calls, we will ask only for the personal information we need in order to answer the question. When we need to store information (such as bidding information), we will enter it into our database through SSL encryption.
Policy Changes
We may change our Privacy Policy from time to time. We encourage you to refer to this Privacy Policy on an ongoing basis so that you understand our current Privacy Policy. Once changes have been made to the Privacy Policy, your continued use of our Website will be considered your acknowledgement and acceptance of any such revisions to the Privacy Policy.
We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue at https://www.kaufman-auctions.com/support/contact/.